At Flashtract, we had the privilege of visiting our friends at The Albert M. Higley Company in Cleveland, Ohio. Founded in 1925, AM Higley has several locations across the US. We met with Mark Zelinski (Director of Finance and Administration), Scott Neil (Project Manager), and Bethany Sherwood (Senior Project Accountant).
Making AM Higley innovative & relevant to talentIt isn’t easy to retain talent in today’s day and age. The skills gap in the construction industry is well-documented. Luckily, there are a few key ways to bridge the growing divide. Most younger workers or workers from outside industries expect up-to-date tools in their workplace. As such, introducing new tech is one of the better ways to close the skills gap. AM Higley knew how to keep the next generation of workers. They would need to ensure new hires had the tools they expected in a workplace.
Keeping processes uncomplicated & consistent
We all know that tracking construction projects and finances is already a complicated process. Most of all, it is crucial to keep things simple and easy to use. Scott Neil told us how it was common for data to be incorrect in the previous process. Departments also struggled with double entries. By moving to Flashtract as their Pay App software, they could quickly check the documentation whenever they wanted. Furthermore, they were able to confirm swiftly any approvals, math, and other documents at a glance. Simplifying their process further meant that they spent less time correcting errors and more time completing projects.
Getting help whenever they needed it
Nothing is more important than having multiple ways to solve a problem or ask questions when using new software. With so many moving parts, it is essential to have technical support when needed. Bethany Sherwood told us that many of the company’s concerns revolved around helping subcontractors transition to the new process. As a result, they were relieved to realize that we would walk them through every step of the process.
Setting up was easy with demos and unlimited support via phone, email, and chat. They were happy that we could answer any questions they had during and after the process. After all, There’s a reason we have a 100% subcontractor adoption rate after training. We’ve helped AM Higley and others train their contractors, subcontractors, and office staff to use our product. We are here to ensure everyone has the best experience possible.
How can Flashtract help you?
Our software is built specifically for the construction industry. Keeping customers like AM Higley focused on building, not billing, is at our core. We simplify payment applications between general and sub-contractors. Stop worrying about payment delays and profit losses. Flashtract is easy to use, quick to set up and fits into virtually any budget.